Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") explains how Beatsight handles the personal data of its business clients, business client representatives, potential business clients, and internet users who visit our website https://www.beatsight.com/ (collectively referred to as "Users"). Key aspects of this policy include:

• The personal data we collect and the reasons for collecting it;
• How we use personal data;
• How we share personal data;
• The duration for which we retain personal data; and
• The rights users have regarding their data.

1. Data Controller

The data controller is Beatsight (hereinafter referred to as "Beatsight," "we," or "our"). Beatsight is responsible for ensuring that the processing of personal data complies with this Policy and applicable data protection laws. The contact information of the data controller is:

• Beatsight LLC
• E-mail：hello@beatsight.com

2. Processing of Personal Data

We collect personal data through various means, as outlined below. In general, personal data is collected directly from users, primarily related to customer relationships or website activities. We may also collect contact information for potential business clients from third parties, such as sales intelligence platforms.

2.1 Customer Data

We process the following personal data in connection with customer relationships:

• User information, such as name, email address, job title, and company name;
• Details of the customer relationship, such as contracts, start and end dates, and services ordered;
• Billing information, such as bank account details, paid and unpaid amounts, and issued invoices;
• Other business-related information that is not personal data on its own but may become personal data when combined with other information, such as the number of developers in the company, issue trackers, and source code hosting services;
• Customer interaction information, such as contact details, feedback, and complaints; and
• Marketing communication-related information through email, meetings, websites, and social media platforms.

2.2 Potential Client Data

We contact potential clients and provide them with additional relevant information about our services. To do so, the following information will be processed:

• User information, such as name, email address, job title, and company name;
• Business-related information that is not personal data on its own but may become personal data when combined with other information, such as the number of developers in the company, issue trackers, and source code hosting services; and
• Marketing communication-related information through email, meetings, websites, and social media platforms.

2.3 Technical Data

We automatically collect certain technical data through the use of our website or services, which may be associated with users. This includes IP address, type and device ID of the user's device, as well as mobile operating system, browser type, browser version, specific subpages of our website visited, time and date of access, time spent on these pages, unique device identifiers, and other statistical data.

2.4 Special Categories of Personal Data

We do not process any special categories of personal data about users.

3. Purpose and Legal Basis for Processing Personal Data

The purposes for processing personal data are as follows:

1) **Providing Services and Managing Customer Relationships**

The primary purpose of processing personal data is to provide services and manage and maintain our customer relationships with users or the companies they represent. In this case, the legal basis for processing personal data is the customer contract.

2) **Marketing**

We send emails to users notifying them of new service features, requesting feedback, offering targeted advertising, or providing other relevant information. In this context, the processing of personal data is based on our legitimate interest in providing users with relevant, customized service information, promoting services, or personalizing the user experience. Users have the right to object to processing based on our legitimate interest, as outlined in Section 6.

Users can unsubscribe from marketing communications at any time by clicking the “Unsubscribe” or “Update Preferences” link at the bottom of the email, or by contacting hello@beatsight.com.

We or our third-party service providers may place cookies or similar technologies, such as pixel tags, on certain websites. This enables us and our third-party providers to display relevant ads to our users online, re-engaging users who have used our services or previously visited our website. This processing is based on user consent. Users can withdraw their consent or modify their preferences using our cookie consent tool, which can be found by clicking “Manage Cookies” at the bottom of our website. Users can also configure their browser or device to block certain cookies.

3) **Service Development and Information Security**

We also process personal data to improve the quality of our services, including monitoring and analyzing service usage and ensuring its security. In these cases, the legal basis for data processing is our legitimate interest in maintaining a sufficient level of data security for our services, as well as having adequate and relevant information to develop our services.

4. Disclosure of Personal Data

We may disclose personal data to third parties in the following situations:

• When required or permitted by law, such as in response to requests from authorities or in connection with legal proceedings;
• When our trusted third-party service providers (such as cloud service providers and advertising management platforms) provide services to us. Some service providers act as data processors on our behalf and operate according to our instructions. However, we may also use service providers who act as controllers (such as lawyers, accountants, social media platforms, etc.). In any case, the involvement of service providers is for the purposes outlined in this policy;
• If we are involved in a merger, acquisition, or sale of all or part of our assets;
• When we believe in good faith that disclosure is necessary to protect our rights, safeguard the safety of users or others, or investigate fraudulent activities.

5. Retention of Personal Data

Beatsight will retain personal data only for as long as necessary to fulfill the purposes defined in this policy. In general, data will be processed during the duration of the customer relationship. Afterward, personal data will be retained for a short period to allow for deletion, ensuring that all contractual rights or obligations of both parties are fulfilled, such as confirming invoices are paid, and allowing returning customers to retain their data for a short period. Some personal data may be retained longer if required by law, such as invoices and orders retained under accounting laws.

When Beatsight processes personal data for marketing purposes, this data will be deleted within 2 years of the last contact between Beatsight and the user, or within a short time after the user requests Beatsight to stop marketing, in order to implement the request.

6. Data Subject Rights

Users have the following rights:

• The right to request access to their personal data;
• The right to request the correction, restriction, or deletion of personal data. However, certain information is strictly necessary to fulfill the purposes defined in this policy and may also be subject to legal requirements. Therefore, it may not be possible to delete such personal data;
• The right to object to processing based on legitimate interests;
• The right to object to processing for marketing purposes and to prevent receiving future direct marketing;
• If the processing of personal data is based on consent, users have the right to withdraw consent at any time. The withdrawal will not affect the lawfulness of processing based on consent before withdrawal;
• The right to data portability, which means the right to receive personal data in a structured, commonly used, machine-readable format and to transmit personal data to another data controller, as required by applicable law. This applies to personal data processed based on a contract or user consent.

Please send the above requests to hello@beatsight.com.

7. Security

We take reasonable security measures (including physical, electronic, and administrative measures) to protect personal data from loss, destruction, misuse, and unauthorized access or disclosure.

Please note that while we strive to provide reasonable security for personal data, no security system can prevent all potential security vulnerabilities.

8. Changes to this Policy

We may update this policy from time to time. If we make any changes, we will actively notify users through available communication channels. The most current version of this policy can be found at https://www.beatsight.com/privacy/.

Cookie Policy

A "cookie" refers to a piece of information stored on the user's computer, tablet, or phone (collectively referred to as "devices") when visiting a website or using a service. Other technologies classified as cookies here may also be used for the same purposes. Cookies help identify a user's device when using a mobile app or accessing a website and remember useful details such as preferences to improve the user experience.

Cookies cannot be used on their own to identify an individual, but when combined with other information, they may be directly or indirectly associated with identifiable individuals. In these cases, cookies may be considered personal data. If we use cookies to identify users, we ensure that all cookie data is handled in accordance with applicable data protection laws.

When users consent to our placing cookies and using similar technologies, they have the right to withdraw their consent at any time. Users can use our cookie consent tool to withdraw or modify their preferences, which can be accessed by clicking on the "Manage Cookies" link at the bottom of our website. Users can also block cookies by changing their browser settings. Users can restrict the use of cookies or delete them from their browser. However, cookies are an important part of the normal functioning of the website, and restricting their use may affect the website's functionality.

We use session cookies and persistent cookies for different purposes.

• Session cookies are stored in memory during the session and are deleted when the user closes the browser.
• Persistent cookies are stored on the user's computer's hard drive until they expire or the user deletes them. We will retain information collected via persistent cookies for no longer than 2 years.

We use first-party and third-party cookies for different purposes.

• First-party cookies refer to the session and persistent cookies we place on our own website.
• Third-party cookies are cookies placed by third parties on our website, such as Baidu, Google, Facebook, and CookieHub.

The cookies we use are as follows:

- Essential Cookies

• Type: Session Cookies
• Managed by: Us
• Purpose: These cookies are essential for providing the Beatsight website and enabling certain functionalities. They help authenticate users and prevent fraudulent use of user accounts.

- Notification Acceptance Cookies

• Type: Persistent Cookies
• Managed by: Us
• Purpose: These cookies are used to identify whether the user has accepted the use of cookies on the Beatsight website.

- Functionality Cookies

• Type: Persistent Cookies
• Managed by: Us
• Purpose: These cookies allow us to remember the choices users make when using the Beatsight website, such as remembering their login information or language preferences. Their purpose is to provide a more personalized experience and avoid users having to re-enter preferences every time they use the Beatsight website.

- Tracking and Performance Cookies

• Type: Persistent Cookies
• Managed by: Third parties
• Purpose: These cookies are used to track traffic information on the Beatsight website, how users interact with the site, and to display relevant advertisements to users. We may also use these cookies to test new ads, pages, features, or functionalities on the site to gauge user reactions.